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发布日期:2021年06月19日
Updates & Upgrades

Service Contract

Service contracts

Keep your Dlubal Software programs up to date with a service contract. Receive regular program updates as well as benefits for future upgrades.

With a Service Contract Pro, you additionally receive phone support and, if required, online video conferencing.

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Further Information

On this page, we explain the service scope of the updates or upgrades for the Dlubal Software programs.

Updates

Updates are minor revisions and improvements within one program generation (i.e. from version 4.02.077 to version 4.03.101).

The updates include the entire program family such as the add-on modules. A service contract provides automatic access to the latest updates through your Dlubal Software account.

Upgrades

In contrast to updates, upgrades are highly revised or completely redesigned program versions. Version jumps are not possible. For example, program users cannot upgrade directly from program version 3.xx to version 5.xx if version 4.xx exists.

All intermediate versions need to be purchased before upgrading to the latest release. A valid and current Service Contract provides a discounted offer on upgrade costs.

Contact us

Do you have questions about our updates and upgrades? Contact us via our free e-mail or chat support, in the forum or find solutions to commonly asked questions on our FAQ page 24/7.

+49 9673 9203 0

info@dlubal.com